82% of Users in 2025 expect an instant response from businesses. malaysia telegram data Else they don’t convert & shift to a competitor offering robust customer support solutions. Small Biz Trends Wondering how to send automatic reminders on WhatsApp for Abandoned Cart recovery, application dropoff recovery, order confirmation/ cancellation, delivery updates or welcome/ away messages? You’re at the right place!!WhatsApp Automation is one of the best means to automate common customer queries and welcome & away messages to your users on WhatsApp. In this blog, we’ll cover everything about WhatsApp Business automation & share everything you need to know about automating WhatsApp messages via WhatsApp Business App & WhatsApp Business API.
What is WhatsApp Automation?
WhatsApp Automation refers to the process of using a software to 14 best whatsapp template messages for banking & insurance automate messaging and communication on WhatsApp. WhatsApp Business automation enables businesses to streamline their customer support, promotional messaging, and reminders by automating repetitive tasks. By implementing WhatsApp Automation, businesses can save time and resources, while improving their response times and increasing customer satisfaction. Welcome & away messages, Abandoned Cart reminders & Order updates are examples of WhatsApp Business automated messages sent via the WhatsApp Business app. To automate common customer queries & notifications like Order Confirmation, delivery, payments & more, you’ll need a WhatsApp Business API-powered platform like AiSensy.
Benefits of WhatsApp Automation for your Business
By automating messages on WhatsApp, you can: phone number list
- Reduce your response time – 49% of companies agree that Marketing automation has helped their time wasted doing repetitive tasks. You can effectively reduce your response time with automated replies for common customer queries.
- Save your team’s time & efforts – By automating repetitive user queries, you can help save your agents valuable time which they can use to complete other important tasks at hand.
- Keep your Business running 24×7 – By enabling pre-set responses, you can keep your business active 24×7, even during weekends & holidays. Whenever users send you a message, they’ll receive an automated response for their queries.
- Drive engagement to 5x more users – WhatsApp has a 5x more engagement rate than emails & SMS. By automating WhatsApp messages, you can drive 5x more engagement & quality leads to your business.
