What are WhatsApp flows?

If you are looking for more details on the potential of WhatsApp Flows , check out our dedicated article on the topic. 8 creative ways phone number database to use WhatsApp Flows in your business Now that we know what WhatsApp Flows are , we can start thinking What are about how to integrate them into customer communications. 1. Automated customer service Imagine being able to respond to your customers’ queries instantly and efficiently, even outside of business hours.

With WhatsApp flows

You can set up automatic responses digital marketing to frequently asked questions and direct customers to the information they need quickly. 2. Sales tracking Don’t let your sales opportunities fall through the cracks. Set up follow-up flows that send payment reminders, offer additional assistance, or provide information on the status of an order—all in an automated way. 3. Surveys and feedback With flows, you can easily gather feedback from your customers. Send satisfaction surveys after a purchase or ask for feedback on a new product to gain valuable insights and improve your offering.

Sending personalized content

Give your customers relevant, personalized lack data content right in their WhatsApp chats. From exclusive offers to helpful tips. Flows help you keep your customers engaged and increase loyalty. Reminders and appointments Avoid forgetfulness with automated appointment and event reminders. Set up flows that send friendly reminders. What are allow clients to easily confirm or reschedule their appointments. Automation of internal processes WhatsApp flows aren’t just for your customers . They can also improve your company’s internal efficiency.

 

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