n this day and age, your success comes down to providing a best-in-class customer experience and making it easy for your subscribers to complete their purchases. By incorporating additional channels to your current email strategy, you’ll be able to deliver more targeted and effective messaging based on your users’ preferred form of communication.
Advanced capabilities for your transactional messages
Providing a great experience post-conversion is key to your business’ success and transactional notifications play a big role at this stage of the customer journey. From 2FA and identity verification to order or shipping confirmations, transactional messages are essential for the day-to-day operations of all sorts of businesses around the world. And while , users now expect brands to provide these updates across a variety of channels.
Just imagine the possibilities: order confirmation emails that allow users to click through to a chatbot for continuous shipment tracking; user preference Japan Phone Number List centers that enable customers to pick between SMS or email for delivery status updates; or even triggered emails with a link to a flash call verification when signing up for services that require additional validation.
Sinch’s messaging and conversational APIs open a world of possibilities for your transactional messages, especially at a time where mean unexpected disruptions and an increase in customer support issues for many businesses.
Get ready to transform your customer experience
Integrating a range of channels comes with its own set of challenges, but at Sinch, you’ll get the experts of the highest caliber to guide you. If you’ve been interested in adding new communication channels to your repertoire, you can
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