Most businesses focus heavily on acquiring new customersโbut smart marketers know that retargeting existing or previous customers often yields better returns. One of the most effective ways to do this? Phone lists.
With a verified list of your past buyers or interested leads, you can directly reach them through SMS or voice calls to remind, re-engage, and resell.
Why Retargeting with Phone Numbers Works
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Higher conversion rates: Previous customers are 60โ70% more likely to buy again.
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Personal and direct: SMS messages are read within minutes.
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Cost-effective: No need for ad spendโjust strategic communication.
Best Use Cases for Phone-Based Retargeting
1. Re-Engage Inactive Customers
If a customer hasnโt purchased in 3โ6 months, send a friendly nudge:
โWeโve missed you! Hereโs 15% off your next orderโjust for returning customers.โ
2. Promote New or Related Products
Reach out with personalized suggestions based on past purchases:
โYou bought [Product A]โwe think youโll love [Product B]! Tap to check it out.โ
3. Abandoned Cart Recovery
Use SMS to follow up on cart abandoners:
โStill thinking it over? Complete your order today and get free shipping!โ
4. Post-Purchase Upsells or Referrals
Keep the relationship going after a sale:
โThanks for your order! Want 10% off your next purchase? Refer a friend here: [link]โ
How to Create a Retargeting Phone List
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Export numbers from your CRM, e-commerce platform, brother cell phone list or POS system.
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Filter by behavior (e.g., past purchasers, last contact date).
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Remove inactive or unverified numbers.
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Get consent for SMS/call marketing where required.
Tips for High-Impact Retargeting Campaigns
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Personalize your message with the customerโs name or previous purchase info.
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Time it wiselyโdonโt message too frequently or too late.
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Add value: Offer something useful (discount, they follow such leaders reminder, update).
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Always include an opt-out option.
Tools to Help
Use SMS marketing platforms like:
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Twilio
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TextMagic
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Klaviyo SMS
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WhatsApp Business API
These tools let you automate messages, segment lists, and track engagement.
Final Thoughts
Customer retargeting via phone lists isnโt just about sending more messages czechia businesses directory โitโs about sending smarter ones. When you use phone data to reach out to people who already know and trust your brand.