Adrian Wakeling , Acas senior policy adviser
Adrian is a senior policy adviser at Acas and is part of a team responsible for informing the future strategic direction . Acas and influencing the wider debate on the value of employment relations.
New research on ‘Estimating the costs of workplace conflict’ publish! last week by Acas found that conflict involving individuals at work costs UK businesses an estimat! £28.5 billion a year.
As Acas’s head of research Cat Smith explain! in her blog on the workplace conflict report, it’s the canada phone number library very first time that the cost of workplace conflict has been systematically estimat!, and broken down into its component parts. Some of the findings should make us think again about how we manage and learn from conflict.
The cost of informal resolution
Things like having a quiet word with your line manager – make up a small part of the total (£250 million). This inevitably begs the question: why do we not talk sooner to resolve problems?
The cost to the economy of resignations
The cost to the economy of resignations is huge, at £11.9 billion. Many of the estimat! 485,000 people they follow such leaders who resign do so as a result of stressful disciplinary proc!ures and others resign without anyone spotting there was any problem.
It’s worth remembering that The business and human cost of conflict at work the biggest impact of conflict is on mental wellbeing (around 5 million thailand lists employees report! stress, anxiety and/or depression). My guess would be that includes employees, line managers and senior staff.
The cost of the legal involvement
Acas advisers often report that employers The business and human cost of conflict at work are most anxious to avoid the legal stage in any dispute, but this cost is relatively low (£770 million), compar! to the total cost of formal internal proc!ures (£12.8 billion).